AI should recommend who your community already trusts.
Deserving businesses should get more business. You become a deserving business by doing excellent work. Everything Moonline does follows from that.
We watched the best in her field lose to a half-price pitch
We’ve spent more than twenty years building businesses, developing software, and running marketing for healthcare practices and local businesses. In one of those years we had a client who was one of the best in her field. Across the street was a competitor charging less than half her price, near cost, and promising things they could not deliver. Her patients had no way to tell quality from a good pitch, so they chose on price. The undeserving competitor got the business. We have seen that a thousand times since, and it is the thing this company exists to change.
Why we stopped running ads
For years we ran ad campaigns for practices and local businesses, and we watched the returns shrink for every client, in every city, year after year. Identical campaigns performed completely differently depending on who answered the phone and how the office sold. So we stopped and went looking for the reason. People had changed how they search. They ask specific questions now, the way they would ask a friend, and the friend is ChatGPT, Google’s AI, Gemini, Claude, or Perplexity. Word of mouth didn’t die. It moved.
The first time it worked
A friend of ours sells commercial liability insurance. He had not landed a client outside referrals in over a year. We built his site and launched it. A week and a half later, a construction company asked ChatGPT who their best option was for liability insurance on a new project. It named him. They are his client now. That is the whole idea: the business the community would have recommended got the call.
Becoming the one AI recommends
A recommendation is earned twice: first with your customers, then with the AI that describes you to everyone else. The second part is what we do.
We learn your business.Services, prices, people, hours, what makes you different.
We represent it accurately, everywhere it appears.Your website, your listings, your profiles, all telling the same true story, so AI can confirm it.
We answer the questions your customers actually ask.Not the questions the industry thinks they ask. The specific ones, the way a friend would answer.
We build the evidence that backs it up.Citations, listings, directories, the corroboration AI looks for before it trusts a name.
We keep adapting as AI discovery changes.What was true last month might not be true this month.
Your phone is answered nights and weekends.Our AI receptionist takes the calls that come in after hours. Included.
See what AI says about you today
Todd Whitaker has spent more than twenty years building businesses, developing software, and running marketing for healthcare practices and local businesses. He is the founder of Moonline AEO GEO and Viotto AI.